Last updated: 28 September 2026
Fischer Bell Pte Ltd (“we”) respects your privacy and complies with Singapore’s Personal Data Protection Act 2012 (PDPA). This policy explains what personal data we collect through fischerbell.com, why, and your choices.
What we collect
- Account and orders: name, company, email, phone, delivery and billing addresses, order history and your password (stored encrypted; we cannot read it).
- Quotes, enquiries and applications: the details and files you send us, such as a bill of materials, a purchase order or company information for a corporate account.
- Bookings: the attendee names and contact details you give for training, fit testing or demonstrations.
- Payments: handled by our payment provider (HitPay). We receive confirmation of payment, not your full card details.
- Technical data: IP address and the cookies described below, used to run the cart, keep you signed in and protect the Site from abuse.
Why we use it
- To process orders, quotations, bookings and deliveries, and to issue invoices and GST records.
- To manage your account and corporate pricing.
- To answer your enquiries and provide after-sales support.
- To keep the Site secure, for example limiting repeated failed logins and spam submissions.
- To send you marketing only if you have agreed to it. You can withdraw consent at any time.
Who we share it with
We do not sell personal data. We share it only as needed with delivery partners, our payment provider, our website host and email service, and professional advisers or authorities where required by law. These parties must protect it and use it only for the purpose we give them. Some providers may process data outside Singapore; where they do, we require protection comparable to the PDPA.
Cookies
We use essential cookies for the shopping cart, checkout, the quote list and signing in. The Site does not set advertising cookies. You can block cookies in your browser, but the cart and checkout will not work without them.
How long we keep it
Order and invoice records are kept for as long as Singapore tax and company law require (generally five years). Other data is kept while your account is active or as long as needed for the purpose it was collected, then deleted or anonymised.
Your rights
You may ask to access or correct your personal data, or withdraw consent for its use, by contacting our Data Protection Officer. You can also update your details under My account. We will respond within 30 days. If withdrawing consent means we can no longer provide a service, we will tell you.
Security
We use encrypted connections, access controls and hosting safeguards to protect your data. No system is completely secure; if a breach affects you, we will notify you and the PDPC as the PDPA requires.
Contact our Data Protection Officer
Data Protection Officer, Fischer Bell Pte Ltd, 1 Corporation Drive #09-07, REVV, Singapore 619775. Email [email protected] Telephone +65 6425 0443.